Nicoleta Serban, ISyE associate professor at the Stewart School of Industrial and Systems Engineering at Georgia Tech, has recently released a new book, Understanding and Managing the Complexity of Healthcare. Written in collaboration with William B. Rouse, Humphreys Chair in Economics of Engineering at Stevens Institute of Technology, the book examines how to design a system that can provide high-quality, affordable healthcare for everyone.
Using an engineering perspective, Rouse and Serban introduce concepts, principles, models, and methods for understanding and improving healthcare delivery. They argue that understanding healthcare delivery as a complex adaptive system will help us to design a system that is more efficient, effective, and equitable.
“This book is full of ideas, concepts, and examples of how systems thinking can be used to improve healthcare delivery and health. It will quickly become a key text in the fields of the science of healthcare delivery and public health.”
– Denis A. Cortese, M.D., Foundation Professor, Arizona State University; Emeritus President and CEO, Mayo Clinic
Industrial and Systems Engineering