About
Starting Semester: Fall 2025Assigned: No
Location: Atlanta
The Home Depot - Home Services
Client Profile
Home Depot is a large home improvement retailer in the United States, known for offering a wide range of products and services related to home renovation, construction, and maintenance. The Home Depot was founded in 1978 and has since become one of the largest home improvement chains in the world. Home Depot Installation Services (HDIS) is a business unit of The Home Depot which operates 52 warehouses and 87 cross-dock facilities across the nation. HDIS offers a comprehensive range of installation services designed to provide customers with professional setup and installation for various home improvement projects such as window and door installation, as well as kitchen and home organization remodels.Project Description
Client Need:HDIS is experiencing inefficiencies and delays due to manual inventory management processes. The lack of standardized processes, and inability to track inventory in real-time has resulted in operational challenges, including inventory discrepancies, delays in order fulfillment, and decreased customer satisfaction. HDIS requires a comprehensive warehouse management solution (WMS) to streamline warehouse operations, improve inventory management and enhance efficiency.
Objective:
• Standardize Receiving Procedures: Introduce standardized processes for receiving, auditing, and putting away customer orders, ensuring consistent handling across all locations.
• Optimize Space Utilization: Improve warehouse space planning and item storage to maximize capacity without expanding facilities.
• Warehouse Management System (WMS): Introduce automated scanning tools like barcode scanning and RFID to provide real-time data on inventory levels, bay locations, check-in/check-out, and jobs ready to install.
• Optimize inventory management: Analyze demand fluctuations, forecast trends and automating replenishment alerts to balance stock levels based on customer demand and seasonality.