The Stewart School of Industrial and Systems Engineering’s (ISyE) undergraduate program has been ranked the #1 program of its kind in the nation since 1991 according to the U.S. News & World Reports. While many of our students seek out our program because of our top rankings, they are equally attracted to the number of concentrations and academic interests offered. Yet one of the most alluring qualities of this program is the flexibility of career options that our Bachelor of Science (BSIE) degree allows.
Bachelor of Science in Industrial Engineering
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At ISyE, we work on ways to improve a variety of complex systems by formulating and analyzing abstract models in search of making systems more efficient and optimizing performance. We address how people and the decisions they make contribute to the complexity of systems and how people benefit when those systems are analyzed. We immerse ourselves in the depth and breadth of decision-based technical problem solving by focusing on the disciplines of industrial engineering, operations research, and systems engineering. So, what does that all mean?
Problems Industrial Engineer's Solve
Health Care
An Orthopedics and Spine Center clinic strives to provide their patients with high-quality care and uses the Press Ganey survey to measure a patient's satisfaction during his/her stay at the clinic.The Press Ganey scores are benchmarked against other orthopedic clinics around the United States.The clinic’s goal is to be within the top 50% of all orthopedic clinics that use this survey to measure patient satisfaction. Currently the clinic meets this goal only 22% of the time. A main contributor to poor patient satisfaction scores is the amount of time patients spend waiting in the clinic. Currently, patients experience an average wait time of 34 minutes during their visit, which makes up almost 60% of the total visit.
A major problem that has been identified is back-ups in the X-ray process. These delays cause physicians to wait for patients to return from the x-ray process. When the physicians fall behind, the patients then must spend more time waiting for the physicians to catch up. How can the clinic run more efficiently and minimize patient wait time and physician’s delay? Should they implement a process that anticipates demand on x-ray process and schedules patients around x-ray’s capacity? Should they add more capacity to the x-ray process?